Contact through GitHub
Use this for an outdated offer, broken link, accessibility problem or factual correction.
Open the HallyAus GitHub profileWhat this contact route is for
Useful reports include a change to the published offer, a source that no longer supports a claim, a broken page, an accessibility barrier, a privacy concern or a display problem. Public corrections help keep the guide reliable for everyone.
What to include
- The page and statement that appears incorrect.
- A link to an official public source where possible.
- The date you observed the issue.
How corrections are handled
Material claims are checked against the official source before the page is changed. Confirmed corrections are dated in the verification log so readers can see what changed and why. Account-specific questions must go to OVO because this independent site cannot inspect or alter another customer account.
Need help with an OVO account?
Use the support options on the official OVO Energy Australia website. Only OVO can confirm an account, move, payment, meter, plan or referral status. This site does not represent its support team.
Response scope
Reports about the public guide can be reviewed against available sources, but a response time is not guaranteed. Urgent supply, billing or safety concerns should always go directly to OVO or the appropriate emergency service.
This site is independent and cannot access, change or troubleshoot another customer account.
If you report a public-page problem, please describe the device or browser involved and the result you expected. Clear reproduction details make technical faults easier to check while keeping your personal information out of the report.